International Ordering
- At the present time, we DO NOT export CITES restricted plants. We indicate those plants with a red asterick [*].
- Our minimum order is $100.00.
- Please be aware of your country's plant import policies. Send any necessary Import Permits required by your country.
- All international parcels will be sent by Insured Air Parcel Post, unless Express Mail Service is requested. To help you determine approximate costs and delivery times, here is a link to the USPS International Rate Calculator: USPS International Rate Calculator
- Please remember, delivery times expressed by the US Post Office, are from border to border, and do not account for the time spent in your local Customs and/or Agricultural Inspection facility.
- Customers not providing necessary Import Permits, or ordering plants prohibited by their country, cannot make any claims against us for not receiving their plants. Most parcels are inspected by customs and will generally not reach their destination if not accompanied by the necessary documentation. Customs personnel will sometimes destroy the plants without any further notification.
- If your country accepts a California issued Phytosanitary Certificate, the charge is $4.00, if a federally issued Phytosanitary Certificate is required, the charge is $15.00.
- Payment can be made by credit card; Visa, Master Card, or Discover Card, or in US Dollars. If paying in US Dollars, please send by Registered Mail!
- If paying by credit card, the exact shipping and handling charges will be added to your account. If paying in US Dollars, please add 30% of your total plant order to cover shipping and handling charges, unless you are requesting Express Mail Service. All overages will be refunded. Additionally, if you are paying by credit card, you must mail us or fax us, a copy of our Order Form, with your Signature, Credit Card number, and it's expiration date, and it will be filed, so that you can use it any time in confidence. Note: Do not send cash until your order has been confirmed!
- Your plants will normally be shipped within 10 days of receipt of your order, depending upon availability of Agricultural Inspectors.
- All plants are shipped bare root, individually wrapped, and labeled.
- Sizes refer to the pot size: small = 2 - 3", medium = 3 - 4", and large = 4 - 6".
- For faster service, you can fax (707-778-0931) or e-mail ([email protected]) your order at any time.
We are open to the public on Friday, Saturday and Sunday from 10 am to 5 pm, except during the winter when our hours are 10 am to 4 pm. Weekday appointments are available for serious caudiciform collectors, however, we cannot accommodate drop-in visitors during the weekday!
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